Teleperformance Renews Commitment to the Planet by Pledging Monthly Switch-Offs

Teleperformance Philippines renews its commitment to the planet as it pledges to do monthly switch-offs in all 22 of its business sites nationwide this 2021.

The pledge was announced at its recent “Let’s Change the World” Citizen of the World (COTW) Meet-up, which shared updates on current advocacy projects of Teleperformance. The townhall, also held in celebration of Earth Hour, included special guest World Wide Fund for Nature (WWF) Philippines Ambassador Mikee Cojuangco-Jaworski


The WWF Philippines Climate Change Solutions Steward and the first female Earth Hour Ambassador, Cojuangco-Jaworski shared practical ways for Teleperformance employees and their friends and family to contribute to sustainability and climate change solutions for a cleaner and greener planet.

“Ultimately, it's the things we do when nobody's watching that matters the most. It's about what we do as individuals, which was what we do in our own homes, what is our lifestyle and what are our habits. The biggest problem is the carbon footprint we leave on this earth,” shared Cojuangco-Jaworski.

Among some of the tips Cojuangco-Jaworski shared was reiterating the importance of the three R’s – to reduce buying what you don’t need, to look at what we can reuse and to recycle when we do our daily tasks. Another topic she touched on was plastic waste, hence, the importance of reducing consumption of single-use plastics, which could be ingested by animals, and then by people.

Teleperformance is committed to creating a positive impact on our local communities around the world through Citizen of the World, a charitable initiative to help the world's most vulnerable infants and children meet basic survival needs and ultimately reach their individual potential. This effort is joined by the Citizen of the Planet program, a global corporate initiative implemented in 2008 aimed at ensuring that Teleperformance operates in an environmentally friendly and responsible manner.



 
Going beyond Earth Hour, Teleperformance employees are encouraged not only to volunteer for Citizen of the World activities but can also contribute by donating pre-loved items, purchasing items in the COTW store, donating part of their monthly salary, and participating in the monthly Earth Hour pledged by Teleperformance Philippines in all their sites across the country.

“As we work to help bring awareness around environmental sustainability and, in addition to this commemoration this month, we at Teleperformance also commit to have an Earth Hour every single month. So for one hour every single month, we will switch off our lights for the rest of this year. We hope this will help continue to bring awareness as this is such an important goal for humanity and the community,” shared Jeffrey Johnson, Senior Vice President for Human Capital Resource Management and Citizen of the World Foundation President.

Among the other projects accomplished by Citizen of the World were donations of food packs and PPEs to frontliners of the Philippine General Hospital, Vicente Sotto Medical Center and Southern Philippines Medical Center. Bringing to life its commitment to children and education, Citizen of the World also gave medical and financial aid to 100 children and their families through Kythe Foundation, awarding of 2,000 school supplies to various elementary schools in Metro Manila and the provinces.

The elderly in need were also not forgotten as Citizen of the World donated 1,200 grocery packs to White Cross, Mary Mother of Mercy Home for the Elderly and the Abandoned and Good Samaritan Nursing Home for the Elderly. TP’s Gawad Kalinga village was also supported during the pandemic with a feeding program, donations of disinfectants and face masks and the provision of cash allowances.  

To help the country in its fight against Covid-19, the Citizen of the World program also donated 8 e-bikes to the Department of Health and PHP 150,000 worth of medical aid to the Philippine National Red Cross. Altogether, the Citizen of the World Foundation was able to create an impact on the lives of around 28,000 Filipinos.

For more information on Teleperformance Philippines and its Citizen of the World initiatives, visit http://teleperformance.ph/ 05/06/2021 (The Lifestyle Portal)

 

ABOUT TELEPERFORMANCE

Teleperformance (TEP – ISIN: FR0000051807 – Reuters: TEPRF.PA - Bloomberg: TEP FP), a leading global group in digitally integrated business services, serves as a strategic partner to the world’s largest companies in many industries. It offers a One Office support services model combining three wide, high-value solution families: customer experience management, back-office services and business process knowledge services. These end-to-end digital solutions guarantee successful customer interaction and optimized business processes, anchored in a unique, comprehensive high tech, high touch approach.

The Group's 383,000 employees, based in 83 countries, support billions of connections every year in over 265 languages and 170 markets, in a shared commitment to excellence as part of the “Simpler, Faster, Safer” process. This mission is supported by the use of reliable, flexible, intelligent technological solutions and compliance with the industry’s highest security and quality standards, based on Corporate Social Responsibility excellence. In 2020, Teleperformance reported consolidated revenue of €5,732 million (US$ 6.5 billion, based on €1 = $1.14) and net profit of €324 million.

Teleperformance began operations in the Philippines in 1996 and has grown to become a preferred offshore contact center outsourcing option. The company employs over 45,000 people in the country and operates over 30,000 workstations in 22 business sites located across Metro Manila, Antipolo, Cavite, Baguio, Bacolod, Cebu, Cagayan de Oro and Davao.

From 2012 to 2020, Teleperformance has received the Frost & Sullivan Asia Pacific Contact Center Outsourcing Service Provider of the Year Award for its significant performance in revenue management, market share, capabilities, and overall contribution to the contact center industry. In addition, Teleperformance Philippines was awarded as Outstanding Employer and Outstanding Community Project of the Year by the Philippine Economic Zone Authority (PEZA), the Top Employer of the Year and Corporate Social Responsibility Circle of Excellence at the Asia CEO Awards, and the Outstanding Volunteer by the National Economic Development Authority.

In 2020, Teleperformance Philippines was again certified as a Great Place to Work® and is the only organization in the country to receive this certification from the Great Place to Work® Institute for three years in a row. This 2021, Teleperformance celebrates its 25th year of continued excellence and leadership in the country. This milestone highlights the company’s commitment to steadily provide the best employment experience for Filipinos, proactively support the nation’s IT-BPM sector, and uphold its socio-civic engagements to create a difference in the lives of the Philippine community.

 

 

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