Archive for October 2019

The echoing sound of Jose Mari Chan’s “Christmas in Our Hearts” only means one thing: ‘ber’ months have finally arrived! This September 16, SM Supermalls begins to light up the holiday season as it kicks off the country’s much-awaited Christmas countdown!

“This Christmas season, friends and families can look forward to bigger and brighter events, installations, and activities at SM, the ‘Home of Family Reunions’, as we continue to light up everyone’s lives in SM malls nationwide,” said SM Supermalls COO Steven Tan.

Here’s what to expect at SM starting this September to get you into the holiday spirit:

1. Christmas Gift Ideas. Now is the perfect time for an early Christmas gift shopping! Starting September 15, shoppers may get their holiday Christmas baskets starting at PhP350 from SM Markets or an awesome selection of gifts with Watsons Gift Sets for as low as PhP99 starting October 1.

2. Holiday Deals. Get up to 50% off on children’s wear, shoes, accessories, and toys with the Babies & Kids’ Sale at The SM Store from October 1 to 31. Haven’t shopped for your Christmas party outfits yet? Mallgoers can also score great deals with up to 70% off at SM’s Pre-Holiday Sale from October 25 to November 3!

3. #DearSMSanta. Send your Christmas wishes to SM Santa and get a chance to be one of the 60 lucky winners who will have their wishes granted with the #DearSMSanta promo. To see the full mechanics, visit www.smsupermalls.com/dearsmsanta/.

4. Spotify Holiday Tunes. It is time to put your holiday tunes on queue! Set the mood by listening to SM Supermalls’ Christmas-curated Spotify playlist featuring your favorite holiday jams including SM’s Christmas Jingle, “SM Mallidays”!

5. Spirit of Giving. Christmas is also about sharing love and happiness with the less fortunate. For only PhP200, you can buy two SM Bears of Joy – one bear to keep, while the other to be donated to the mall’s chosen charity.

Light up the Christmas spirit and may your SM Mallidays sparkle at SM Supermalls! For more information, visit www.smsupermalls.com. 10/31/2019 (The Lifestyle Portal)

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Curious to know what everyday items celebrities Mari Jasmine, Erwan Heussaff, and Moira Dela Torre love the most?

Take a glimpse into their world through the items they once loved, and even get a chance to own these as they participate in Carousell Philippines’ Reboxing campaign.

The campaign is part of Carousell’s new tagline launch, “Everyone Wins,” where winning can be as simple as both sides getting a great deal, or as meaningful as finding new connections and realizing ambitions.

As part of the launch, Carousell’s partner celebrities will put their pre-loved items in boxes and give these away through a consumer contest on the Carousell app. Food, fitness, and travel vlogger Erwan will rebox some of his favorite cooking equipment. Television host and model Mari Jasmine will give away travel essentials and a trip to Siargao which she will be joining. Singer-songwriter Moira will be giving away her old guitar and treat the winner to a private jamming session.

According to Carousell Philippines general manager Raffy Montemayor, the Reboxing campaign is a great way to dramatize the meaning behind the company’s new tagline, “Everyone Wins.”

“Passing on a pre-loved item to another user who actually searched for it in the Carousell app is a situation where everyone wins. The seller is able to pass on an item he once loved for a minimal price, and the buyer gets something he really needs without spending so much. In the process, they not only close a good deal, they also forge a connection with someone whose interests are similar to theirs,” he said.

To join the Reboxing movement, Carousell users can post a comment on the rebox listing detailing why the items in the chosen rebox will matter to them. At the end of the contest, Carousell will pick the best comment and declare the winner for each of the boxes.

You can support the cause by interacting on any of the social media posts under the hashtag #EveryoneWins. You may also be part of the movement by passing on your item to someone who may benefit from it. Simply list your own box to the Carousell app at ₱0 with the hashtag #EveryoneWins, share it on your own social media channel, and nominate three friends by tagging them to keep the ball rolling!

Carousell’s Reboxing campaign also aims to approach sustainability in a socially relevant manner – instead of unboxing new things, and consequently adding to the waste, these celebrities are reboxing pre-loved items that will go towards helping someone experience new possibilities.

Get a chance to own the items these celebrities once loved to be loved again only at Carousell Philippines’ website https://www.carousell.ph/ or through their app available on the Google Play Store and Apple App Store. 10/31/2019 (The Lifestyle Portal)

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GCash Insure, the new comprehensive yet affordable insurance product for GCash users, has partnered with AXA Philippines, one of the country’s leading insurance companies, to underwrite coverage; and MicroEnsure, a global digital insurance provider, to serve as administrator and distributor for this innovative offering.

With life and personal accident insurance coverage of up to P200,000 and daily hospital income insurance up to P10,000, GCash Insure allows Filipinos to have insurance for themselves and their families at an affordable monthly or annual premium. Payments will be deducted from their GCash accounts depending on the customer’s preferred and agreed-upon payment frequency.

Customers can choose among bronze, silver, gold, or platinum benefit plans which can cover the user and other beneficiaries, such as their families of up to three persons.
GCash, the country’s leading mobile wallet, has begun offering micro-insurance products to its users as a way of democratizing access to financial protection. The technology is provided by MicroEnsure.

“It is of utmost importance to feel financially secured, especially during unfortunate events that no one can see coming,” said Rahul Hora, president and CEO of AXA Philippines. “However, a vast majority of Filipinos believe that insurance is expensive or can’t afford to get insurance for themselves or their families. Here at AXA, we believe in empowering people to live a better life and that is why we have joined this initiative and partnered with reliable platforms to bridge that gap."
GCash chief data officer Jean-Francois Darre added, “We realized that the insurance needs of

Filipinos were not being met due to the reliance of incumbent players on traditional distribution models, and the low awareness among Filipinos of the need for insurance. We want people to understand the benefits of securing their family’s future if something happens to them. We want to provide financial protection that they can afford and appreciate.”

Richard Leftley, CEO of MicroEnsure, said, “Providing insurance to the mass market has many challenges that can only be overcome through partnerships. We are excited to be utilizing our skills in creating, selling, and servicing insurance for the mass market which we have gained over the last 17 years to drive this partnership forward.”

For more information, visit www.axa.com.ph or www.gcash.com/insure/, contact the GCash hotline at 2882, or send an email to gcashinsure-support@microensure.com. 10/26/2019 (The Lifestyle Portal)

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Brought to the country by the Spaniards in the 18th century, cacao has found a fertile land to grow in the Philippines. Because of our strategic location near the equator, the plant flourished and cacao plantations can now be found in Luzon, Visayas, and Mindanao.

It is in the Davao region that local chocolatier Theo & Philo sources its cacao ingredients for the production of its best-selling chocolates in Manila. Most recently, it partnered with Tanduay to come up with the Theo, Philo & Tanduay—a chocolate bar made with 65% dark chocolate filled with house-made caramel and the much-lauded Tanduay Asian Rum Gold.

In 2018, Tanduay Asian Rum Gold received the Gold award from the International Review of Spirits, the Silver award from the San Francisco World Spirits Competition, and another Silver Award from the WSWA Tasting Competition. Prior to that, it received the Gold Medal from the Monde Selection, the 3-Star Superior Taste Ward from the International Taste & Quality Institute, the Gold award from the International Review of Spirits, Beverage Testing Institute—all in 2017.

“We continue to create innovative ways for people to enjoy rum. The collaboration between two award-winning brands -- Tanduay and Theo & Philo – gives us a truly Filipino product we can be proud of,” said Paul Lim, Tanduay Distillers, Inc. chief marketing officer.

As the cacao used in making Theo, Philo & Tanduay is solely sourced in Davao, the sugarcane used for Tanduay Asian Rum Gold is sourced and harvested from Bacolod. All Tanduay products are also proudly Philippine-made.

Theo, Philo & Tanduay is exclusively available at the Tanduay Store at Century Park Hotel in Malate, Manila. 10/25/2019 (The Lifestyle Portal)

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The Tourism Promotions Board (TPB) Philippines, the marketing and promotions arm of the Department of Tourism (DOT), is set to boost tourism in the Philippines as it simultaneously mounts the Philippine Travel Exchange (PHITEX) and MICE Buyers Invitational (MICECONnect) 2019 on October 20 to 27 to promote the Philippines as a prime tourist destination for both leisure and MICE (Meetings, Incentives, Conventions, and Exhibits/Events).

Now on its 18th year, PHITEX is considered to be the biggest travel trade event in the country, with close to 200 sellers and 200 buyers participating. The main highlight of the event is the one and a half day business-to-business (B2B) session between foreign buyers and local sellers to encourage tourism-related discourse among the participants, and open doors for business opportunities.

“PHITEX is mounted annually as a support for stakeholders in the travel trade industry,” says TPB COO Marie Venus Tan. “Instead of working as individual operators and sellers, we provide a platform for them to connect to hundreds of buyers from all over the world in one venue, which saves them precious time and money. The event also gives buyers a more comprehensive view of the different destinations and packages that they can sell to consumers, either as individual or bundled tours.”

Participants also took part in the PHITEX educational seminar where industry leaders discussed new trends in tourism marketing as well as marketing strategies in mature and emerging markets while keeping the theme of “Philippine Tourism: Trailblazing Responsible Travel and Inclusive Growth,” in mind.

Giving their insights were Thomas Graham, Co-Founder of Make A Difference (MAD) Travel, Carlos Mori Rodriguez, the Chief Innovation Officer of EON The Stakeholder Relations Group, and Nelly Nuezca Dillera, CESO III, the Deputy Executive Director of the Philippine Trade Training Center - Global MSME Academy, who ended the seminar on how DTI is building capabilities for halal development and certification."

Meanwhile, MICECONnect 2019, aims to accelerate the Philippine MICE industry by gathering MICE suppliers to showcase the country as a premium destination for international events and conferences.

Happening simultaneously with PHITEX, MICECONnect 2019 is the continuation of a two-year program as a comprehensive educational seminar for local MICE stakeholders to learn new and effective global trends, approaches, and methods. This year’s focus is conducting business networking opportunities to further develop the country’s MICE industry.

MICECONnect 2019 likewise features B2B sessions for Philippine and foreign MICE buyers, and include a hotel and MICE venue inspection. Moreover, MICECONnect delegates will be treated to post-event tours to highlight some of the country's premier MICE destinations including Iloilo City, Bacolod, Davao, Boracay, Cebu, Bohol, Palawan, Tagaytay, Manila and Batangas.

More importantly, both PHITEX and MICECONnect 2019 enable TPB to support and raise awareness on sustainable community-based tourism. Apart from promoting what the Philippines can offer, TPB also advocates for the protection of natural assets and expanding the benefits of tourism to communities that are directly and indirectly affected by the industry, consequently helping DOT towards achieving its goals for the 2030 Agenda for Sustainable Development.

To know more about PHITEX and MICECONnect 2019, visit the following websites: https://www.phitex.ph/, https://www.micecon.ph, https://www.tpb.gov.ph/, or https://www.facebook.com/tpbphl/. 10/24/2019 (The Lifestyle Portal)

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More and more Filipinos are starting to venture into micro, small and medium enterprises nowadays. With technology, anyone can be an entrepreneur and it has served as one of the personal goals for a lot of us – from fresh grads to millennials to retirees. However, starting your own online business may be a daunting task but with the right support, succeeding in it is not a farfetched dream.

In its effort to empower online business owners, leading logistics company LBC Express Inc. held the first-ever So Shop! social sellers bazaar last October 5 at Function Room 4, SMX Convention Center, Mall of Asia, Pasay City.

“Don’t be afraid to share your business story on it [Facebook] because people love a great story,” shares Facebook Philippines Head of Agency Liam Capati.

The bazaar brought together over 100 online business owners, thousands of shoppers, industry speakers, and influencers in one venue, making it both a shopping and learning experience in one.

It also gave social sellers the opportunity to meet and connect with their customers in person, showcase their products, and transact using LBC’s Cash on Pick-up (COP) and Cash on Delivery (COD) services.

“With more and more Filipinos setting up their businesses online, we at LBC, believe that it’s high time to bring online businesses together, in one venue, and get to interact with their buyers live. So Shop! is our commitment to empowering micro, small, and medium enterprises in the country,” said Oliver L. Valentin, Executive Vice President and Chief Operating Officer for Philippine Branch Operations of LBC Express Inc. LBC’s COP and COD services are designed to make online purchasing easier and more convenient for shoppers. With COP, LBC’s over 1,400 branches can serve as pick-up points for buyers to get the products they bought online while COD allows them to get it right at their doorstep.

So! Shop for all your lifestyle must-haves

Featuring diverse products from over a hundred booths, So Shop! became a haven for a weekend to shopping enthusiasts and people with various interests.

Wil Dasovich shares his story as a content creator to excited fans.

Alyssa Gibbs share what it is like to become women founders of their own company.

For techies and gadget lovers, online gadget stores such as Kimstore, Juan Gadget, Droid Hero, and JBL Store PH provided exclusive deals and discounts. Beauty and makeup fans went gaga over the various shops: from Korean and Japanese beauty brands to sustainable beauty products. Those who love customized lifestyle pieces were also able to see their favorite online shops, making it a perfect venue to shop for personalized gifts including travel sets, accessories, and even kitchen wares. Moms who were on the lookout for early Christmas gifts brought home items that are perfect for the whole family.

So Shop! also treated the shoppers to a host of surprises including Mystery Box gifts from participating social sellers and gadgets raffled off by LBC.

Growing one’s online business

Aside from the shopping experience, business owners and aspiring entrepreneurs also learned from a lineup of industry speakers, business owners, and influencers who gave talks on topics relevant to growing their business.

Facebook Philippines Head of Agency Liam Capati showcased the power of Facebook ads and how it can help businesses reach their customers especially at a time when cutting through the clutter in the online space is crucial. Canva Community Team Lead Gladys Lacorte emphasized the importance of having visually appealing social media pages through designs that represent a business’ personality. Creative Boss Founder Rachell Araja-De Luna knows very well why a website is a must-have for an online business, with it being a repository of one’s products online. Through her talk “DIY Your Dream Website,” Araja-De Luna discussed the simple ways a budding entrepreneur can create a website without breaking the bank. The power of online communities cannot be dismissed too — this is what PLDT Vice-President for Digital Strategy and Consumer Disruptive Business Carlo Ople highlighted in his talk. Ople shared why businesses should be present on the digital space and how to effectively tap online communities to reach a specific target market.

Neri Miranda gives mompreneurs on how to juggle being a mom and a business owner at the same time.

Not only was So Shop! a learning-filled experience, it was inspiring too with panel discussions and success stories that moved the audience. Celebrity mom, wife, and entrepreneur Neri Miranda talked about her businesses and her role as a homemaker. Miranda, owning multiple businesses including Neri’s Gourmet Tuyo, online bedding and accessories store Very Neri, and an events place in Tagaytay called Neri’s Not So Secret Garden, gave mompreneurs tips on how to juggle it all.

A panel discussion on the social impact of online businesses featured Jamico Jamlang, founder of sustainable businesses The Bamboo Company and Chesca De Mesa, co-founder and managing director of Refuse PH. Joining them was Havas Media Ortega Head of Data and Analytics Phil Tiongson who gave the audience a glimpse of Havas’ global study centering around consumers’ mindful consumption.

LBC’s So Shop! became a venue for social sellers to showcase their products. Customers were treated to a day of shopping and meeting the owners of their favorite online shops.

Women entrepreneurs also took center stage with Kimstore Founder Kim Lato and Neon Island Founders Alyssa Gibbs and Aira Medina. They shared what it’s like starting and growing a business, as women, and how they overcame the challenges that came with it.

Hosted by 101.1 Yes FM DJ Rico Panyero and Love Radio DJ Raqi Terra, So Shop! was not just a star-studded bazaar but one that has taught online business owners new techniques to move their businesses forward.

Javier Mantecon, Chief Marketing Officer of LBC Express-Global Marketing, reiterated the company’s commitment to move lives, including those of the social sellers. “As the e-commerce community continues to grow, LBC remains your partner. We hope that this is just the beginning of our long partnership. We want to help you take that move, wherever that may be.” 10/14/2019 (The Lifestyle Portal)

ABOUT LBC

LBC is the Philippines’ market leader in retail and corporate courier & cargo, money remittance, and logistics services. With a growing network of over 6,400 branches, hubs & warehouses, partners, and agents in over 30 countries, LBC is committed to moving lives, businesses, and communities and delivering smiles around the world. Listed in the Philippine Stock Exchange through LBC Express Holdings, Inc., LBC aims to deliver value to all of its stakeholders, as it has for over 60 years.  Founded in 1945 as a brokerage and air cargo agent, LBC pioneered time-sensitive cargo delivery and 24-hour door-to-door delivery in the Philippines. Today, it is the most trusted logistics brand of the Global Filipino. LBC can move it for you: visit www.LBCexpress.com, or call telephone +632 8585 999 (Metro Manila), 1 800 10 8585 999 (Provincial), +632 9086 522 (Solutions) and follow LBCExpress (Facebook and Twitter).

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PH’s Largest Business-2-Business Expo, Conference, and Networking Event for Small and Medium Enterprises, the 9th Philippine SME Business Expo & Conference [PHILSME] will be opening its doors on November 12 & 13, 2019 at the Function Room 4, SMX Convention Center Manila, Mall of Asia Complex, Pasay City – expecting to draw thousands of small and medium sized business owners, business professionals, and aspiring entrepreneurs from around the country.

Now on its 9th edition of empowering the Small and Medium Enterprises (SMEs) in the Philippines, PHILSME is sponsored by Esquire Financing, Sprout Solutions, DV Boer Farm International, i4 Asia Inc. and Ersao Taiwanaese Restaurant.

Over 250 exhibiting brands will offer wide array of business solutions and opportunities ranging from IT solutions, business consultancy, POS solutions, logistics, financial technology, finance & insurance, human resources & recruitment, office spaces, marketing & advertising, franchising, distributorship and many more. Now on its second run, Innovations Village will be also opened once again to offer latest technological business solutions to support SMEs.

Aside from expo, a business conference will be happening on November 13, 2019 featuring top industry experts talking all about how to grow a business. TV Hosts & Entrepreneurs RJ Ledesma & Howell Mabalot, PH’s Father of Digital Marketing Mannix Pabalan will be among the roster of top-caliber conference speakers.

“Small and Medium Enterprises comprise the largest sector of businesses here in the Philippines. Being the backbone of the Philippine economy, we should help them succeed. This is the very reason why PHILSME has been concepted, to give SMEs the platform to grow and develop. With our SME enablers growing each edition offering the newest business solutions and opportunities, PHILSME will continue its mission to strengthen entrepreneurship and business here in the country. I can’t wait to meet our exhibitors and visitors.”, says PHILSME Founder and Mediacom Solutions, Inc. Chief Events Officer, David Abrenilla.

Supported by the Department of Trade and Industry – Bureau of Small and Medium Enterprises and the Filipino International Franchise Association, opening and ribbon-cutting ceremony will be held on November 13, 2019 at 9:00 am with Bureau Director Jerry Clavesillas as Keynote Speaker.

To get a free expo ticket, kindly visit https://9thphilsme.eventbrite.com

For more inquiries and how to get conference tickets, contact Ms. Sunshine Sy at +632-218-9517. +632-266-0092, +63-928-732-5557, or +63-927-395-1575 or send an email to sunshine@philsme.com.

Connect with the SME community via Facebook at www.facebook.com/PhilippineSMEBusinessExpo and Instagram at www.instagram.com/PhilippineSMEBusinessExpo. Visit also website at www.philsme.com. 10/12/2019 (The Lifestyle Portal)

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Philippine Travel Exchange or PHITEX, the biggest travel trade event in the country, is now set with this year’s theme, Philippine Tourism: Trailblazing Responsible Travel and Inclusive Growth.

To be held from 19 – 28 October 2019 in Metro Manila, PHITEX 2019 will feature business-to-business sessions between foreign buyers and local sellers to encourage an exchange of tourism-related discourse among the participants and open doors for business opportunities.

Industry leaders will also take part as key resource speakers to discuss new trends in tourism marketing as well as marketing strategies in mature and emerging markets.

PHITEX 2019 will end with post-tours for delegates to introduce the most popular Philippine tourist destinations including the country’s best hotels, accommodations, entertainment venues and business facilities.

Spearheaded by the Tourism Promotions Board (TPB) Philippines, the marketing and promotions arm of the Department of Tourism, PHITEX has been established as the major annual marketing event in the Philippines that further strengthens the country’s brand image and encourages participants to promote affordable and competitive tourism packages.

Last year’s event was participated by 188 buyers from 29 countries, sellers from 148 companies, and a total of 235 delegates. This year, the TPB is targeting 250 sellers and 250 buyers.

“PHITEX has always been successful in building bridges to strengthen the country’s relations with the other leaders of the tourism industry,” said TPB Chief Operating Officer Marie Venus Tan. “It has also positively affected our image as one of the most sought after tourist destinations in the globe.” 10/12/2019 (The Lifestyle Portal)

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A super luxury resort featuring 250 well-appointed rooms built within a 20-hectare property is set to open in the island of Siquijor by 2020. The new development is a landmark project of 8990 (HOUSE) through its newest subsidiary 8990 Leisure and Resorts.

Adama Resort Siquijor boasts of its own private white sand cove and top-notch amenities that highlight the natural beauty and topography of Siquijor. The master plan includes a central foyer that highlights the island’s natural scenery; rooms that are expertly designed to take advantage of natural light enhanced by the use of relaxing earth tone colors; and luxury cabanas beside Siquijor beach’s crystal clear waters. These masterfully designed amenities will be complemented by an exclusive butler service.

The new development marks the company’s first venture in the luxury resort category. According to 8990 Leisure and Resorts president Lowell Yu, the pioneering development will tap the relatively undiscovered tourism potential of Siquijor island who natural landscape that can rival some of the most popular tourism destinations in the country.

He adds that Siquijor’s pristine reefs, white sand beaches and its reputation as a mystical island has captured the imagination of tourists who have visited the province. Yu is the man behind high-end membership shopping chain Landers Superstore, Popeyes Chicken, Kuya J, Isla Sugbu Seafood City and the iconic Grand Convention Center of Cebu.

Located in the Central Visayas region, Siquijor boasts of virgin white-sand coastline, clear turquoise waters, pristine reefs and enchanting waterfalls and caves which offer a more exclusive and exciting version of a getaway. It was previously called Isla de Fuego by the Spanish due to the warm glow from the fireflies in the molave trees of the island.

8990 Leisure and Resorts is the newest subsidiary of 8990 Holdings Inc., the largest mass housing in the country listed in the Philippine Stock Exchange as HOUSE. Adama Resort Siquijor is the first of the 10 new hotels and resorts of 8990 (HOUSE). All of which are expected to be completed before 2023 and contribute around P3.00 billion of additional recurring revenue to 8990 Holdings Inc. (HOUSE).

HOUSE generated record revenue of P7.01 billion and net income of P2.82 billion in just the first six months of 2019. Adama Resorts is set to open in the 2nd half of 2020, setting up the stage for its other luxury hotel Kura, and its urban hotel Argo. Together with Adama, these hotel and resorts are set to support the growing key tourist destinations of Palawan, Cebu, Boracay, Davao, Iloilo, Siargao, Baguio and Metro Manila. 10/12/2019 (The Lifestyle Portal)

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Great Place to Work®-certified Teleperformance Philippines recently gave its employees a treat and a chance to unwind through another creative collaboration with Wish 107.5 Bus, the only radio-on-wheels in the country!

Following the stint at Teleperformance Ayala in Makati City, the Wish Bus again visited Teleperformance, this time in its EDSA Greenfield District site in Mandaluyong City, together with special guest artist Michael Pangilinan.

The Pinoy Pop sensation performed his most popular songs in front of Teleperformance employees. Other fans of the R&B singer also got the chance to ask questions by tweeting with the hashtag #TPAskMichael.

True-blue Michael Pangilinan fans even got the chance to grab some VIP seats by joining the special promo of TP Employee Perks, the lifestyle benefits program which gives exclusive freebies, deals, and discounts to Teleperformance employees. By showing their company ID badge, employees can avail of a variety of discounts and rewards from partners from hotels, restaurants, shops, travel and recreation facilities, among others.

Watch his live video below:

Teleperformance Philippines continuously invests in their employees and provides them with exciting perks all year round. This is among the remarkable employee experiences which helped the company become the first organization in the country to achieve back-to-back certification as Great Place to Work® from the Great Place to Work® Institute, a global research and consulting company that provides benchmark standards for companies to create outstanding organizational cultures.

Teleperformance Philippines also recently co-presented the Wish 107.5 Anniversary concert, a night of celebration that brought together A-list OPM (Organisasyon ng Pilipinong Mang-aawit or Organization of Filipino Singers) artists.

For more information on the exciting career opportunities at Teleperformance Philippines, visit http://www.teleperformance.ph/en-us/ or follow https://www.facebook.com/teleperformance.philippines/.

ABOUT TELEPERFORMANCE

Teleperformance (TEP – ISIN: FR0000051807 – Reuters: ROCH.PA – Bloomberg: TEP FP), the global leader in outsourced omnichannel customer experience management, serves as a strategic partner to the world’s largest companies in a wide variety of industries. Its customer care, technical support, customer acquisition, consulting and analytics, digital integrated business service solutions, and other high-value specialized services ensure consistently positive customer interactions that are reliable, flexible and intelligent. The company has established the highest security and quality standards in the industry and uses proprietary deep learning technology to optimize flexibility on a global scale.

The Group’s 300,000 employees, spread across 80 countries, support billions of connections annually in 265 languages and enhance the customer experience with every interaction. In 2018, Teleperformance reported consolidated revenue of €4,441 million (US$5,256 million, based on €1 = $1.18).

Teleperformance began operations in the Philippines in 1996 and has grown to become a preferred offshore contact center outsourcing option. The company employs around 44,000 people in the country and operates over 30,000 workstations in 21 business sites located across Metro Manila, Antipolo, Baguio, Bacolod, Cebu, Cagayan de Oro and Davao.

From 2012 to 2018, Teleperformance received the Frost & Sullivan Asia Pacific Contact Center Outsourcing Service Provider of the Year Award for its significant performance in revenue management, market share, capabilities, and overall contribution to the contact center industry. In addition, Teleperformance Philippines was awarded in 2017 as Outstanding Employer and Outstanding Community Project of the Year by the Philippine Economic Zone Authority (PEZA), the Top Employer of the Year at the Asia CEO Awards, and the Outstanding Volunteer by the National Economic Development Authority (NEDA).

In 2018 and 2019, Teleperformance Philippines was certified as a Great Place to Work® and is the first organization in the country to receive this certification from the Great Place to Work® Institute. This year, Teleperformance celebrates its 23nd year of continued excellence and leadership in the country. This milestone highlights the company’s commitment to steadily provide the best employment experience for Filipinos, proactively support the nation’s ICT-BPO sector, and uphold its socio-civic engagements to create a difference in the lives of the Philippine community.

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